Privacy Policy

Last Updated: January 12, 2025

This Privacy Policy describes how TechSpot and any and all of its related applications, platforms, subsidiaries, and services (collectively, “TechSpot,” “we,” “us,” or “our”) collect, use, and share information about you when you use our websites, mobile applications, and other online services (collectively, the “Services”).

1. Information We Collect

We collect information you provide directly, including:

• Account Information: Name, email address, phone number, and password when you create an account
• Profile Information: Additional information you add to your profile
• Communications: Information you provide when contacting us for support
• Transaction Information: Payment and billing details when you make purchases

We automatically collect certain information, including:

• Device information (device type, operating system, unique identifiers)
• Log information (access times, pages viewed, IP address)
• Location information (with your consent)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience

3. SMS/Text Messaging

When you provide your phone number and consent to receive SMS messages from TechSpot Services, we may send you:

• Account verification codes and two-factor authentication messages
• Password reset codes and security alerts
• Order confirmations, shipping updates, and appointment reminders
• Safety alerts and emergency notifications
• Promotional messages and offers (if you opt-in)

Message Frequency: Message frequency varies based on your account activity. Transactional messages are sent as needed; promotional messages are limited to approximately 4 per month.

Opt-Out: You can opt-out of SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation and no further messages will be sent.

Help: Reply HELP to any message for assistance, or contact support@techspot.app.

Costs: Message and data rates may apply. Check with your mobile carrier for details.

Carriers: Supported carriers include major US carriers. Carriers are not liable for delayed or undelivered messages.

No Sharing: We do not sell, rent, or share your phone number or SMS consent information with third parties for their marketing purposes.

4. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With vendors and service providers who need access to perform services on our behalf
• Legal Requirements: When required by law or to respond to legal process
• Safety: To protect the rights, property, and safety of TechSpot, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Consent: With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

You may:

• Access, update, or delete your account information at any time
• Opt-out of promotional communications
• Opt-out of SMS messages by replying STOP
• Request a copy of your personal data
• Request deletion of your personal data

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

TechSpot
Email: support@techspot.app